網路上有許多資源教你怎麼寫Cover Letter和履歷表，然而實際取得面試機會後，你會與HR和用人團隊進行密切溝通，包含討論面試時間、詢問面試結果等等，這部分網路上的資源卻很少、很分散。尤其針對外商求職過程中的Email書寫，求職者時常需要瀏覽各大求職網站、各大英文字典，希望拼湊出好詞句，甚至會請身邊幾個英文好的朋友再幫忙潤飾，以求在HR和用人團隊心目中留下專業、英文好的印象。
在人資觀點系列文章中，《面試秘訣與準備指南》提到面試準備的各項細節和相關資訊、《外商求職感謝信模板》關於面試後感謝信範本，而這篇文章彙整筆者過去一年的外商招募經驗，提供各種情境的英文例句和模板，讓你能依照實際狀況寫Email或進行英文口頭回覆。內容包含面試時間安排、面試資訊確認、面試時間更動、面試後follow up、面試後婉拒公司，甚至是收到公司拒絕通知後的回覆，幫助讓你從眾多求職者中脫穎而出。
面試時間安排
HR透過信件聯繫你，並希望能跟你討論面試安排時間，這時候你可以先感謝HR的來信，說明你方便面試的日期和時段，最後請HR進一步與用人團隊協調，你可以寫：
感謝HR來信
- It’s nice to hear from you.
- Thank you for your information.
- Thanks for your invitation.
說明你方便面試的日期和時段
- I will be available (a specific time slot).
- I am free (a specific time slot) and (a specific time slot).
- (a specific time slot) works for me.
- I prefer (a specific time slot).
- How about (a specific time slot)?
請HR進一步與用人團隊協調
- Is it workable for the interviewer(s)? Thanks.
- Let me know if any of these works. Thank you.
- Do let me know what time works best for the interviewer(s). Thank you.
- Please help to re-confirm this accordingly. Thanks for your great support.
面試時間確認
HR確認好面試時間和相關資訊後，請先詳讀面試邀請中的所有資訊，你可以詳閱《人資觀點│面試秘訣與準備指南》，進一步了解面試準備過程的各注意事項，確認好所有資訊後請回覆HR。你可以寫：
- Thanks for your invitation and look forward to the interview. Have a wonderful day!
- The interview invitation is well received. I will attend the interview (interview date). Thank you.
面試時間更動
面試邀請通知確認後，因為工作或個人行程更動導致原先約好的時間不可行了，你可以先致歉、簡單說明面試時間需要更動的原因，最後提出你方便的時段，請HR再次與面試官協調。你可以寫：
致歉
- My sincere apologies.
- Apologize for this.
說明面試時間需要更動的原因
- There is a meeting conflict in my schedule.
- Unfortunately, a work conflict/ an urgent family issue/ a personal matter has come up.
- I realized the time scheduled for the interview no longer works for me.
提出其他時間
- (a specific time slot) would work for me.
- It is better to reschedule (a specific time slot).
- Is it possible to (meet/ speak) with (the interviewer) (a specific time slot)?
再次致歉
- Sorry for any inconvenience it caused.
- Sorry for any inconvenience caused.
- Sorry for the changes and please let me know.
詢問面試結果
建議在面試最後詢問面試官或HR「您什麼時候會再與我聯繫？」、「最晚大概甚麼時候會通知我？」、「如果我一直沒有收到消息，在某個日期是否能由我主動和您聯繫？」記下答案並誠摯的感謝他們。面試後除了寄感謝信之外，不要隨意聯繫公司，直到過了你得知的某個期限，比如面試的兩個禮拜後。
關於面試最後的提問環節，你可以詳閱《外商求職｜透過提問技巧在面試脫穎而出》，外商面試提問技巧，教你面對人資、跨部門同事、部門同事與直屬主管等不同面試官時，可以採取的提問策略與應答技巧。
關於面試後感謝信，你可以詳閱《人資觀點│面試後感謝信英文範本》，進一步了解為何要寄感謝信、何時要寄、內容怎麼寫，並有多個例句和範本供你參考。
詢問面試結果時，請先說明你的名字、面試的職位和日期，方便HR或用人主管想起你，找出你的面試紀錄，接著說明你為何寄出這封信件，可能是因為你同時拿到其他家公司的Offer所以想盡快得到答案，或者面試後已經隔了一段時間，你希望能進一步確認面試的結果。你可以寫：
Greetings並自我介紹
- Thank you for all the help during the interview, and hope everything is doing well. I am ( your name) who interviewed for (the position) on (interview date).
為何你寄出這封Follow up的信件
- I am writing this email to confirm the interview process. It has been weeks since the last interview and wondering how things are going at the moment.
- Recently I got offers from other company and I may need to make a decision, so I would like to ask if there is any progress or information on my application to share now.
希望能得到面試結果
- If you have the next step for my recruitment process. Please let me know.
- Would you mind giving me some updates about the result of the interview?
- Surely, I understand the final result may not come out now, but it would be helpful for me if you can advise if I’m still on the candidate list or any possible time for the next step.
最後，感謝HR的協助
- Really appreciate your great support and look forward to hearing from you soon.
- Sincerely looking forward to hearing from you soon.
- Thank you again for your time and assistance throughout the process.
面試後婉拒公司
面試過程中，你發現這個工作內容並不符合你的期望，或你已經接受了其他公司的工作機會，或是用人主管、工作環境等各種因素，導致你想終止面試流程，不再考慮這家公司的該職位。你可以寫：
感謝HR和用人團隊的時間
- Thank you for your arrangement and efforts through the process.
- I would like to thank you for offering me this opportunity and arranging the interview.
說明為何你不需要再進行面試
- Considering the future scope of the role and personal career plan, I would like to let you know that I have accepted other offers and will not continue pursuing the opportunity at (the company).
- After reviewing the additional job details that I learned during the interview, I realized that this job does not match what I am looking for. Therefore, I am no longer interested in this role and I would like to be removed from the candidate list.
結尾再次感謝這個機會，保持禮貌並希望未來有機會再合作
- Thank you again for your help and arrangement.
- Please do express my deep appreciation to (the interviewer) for the time and sharing.
- I hope you can keep my profile in your talent pool and look forward to working with you at (the company) in the future.
收到公司的拒絕信後
若今天面試的該職缺已經找到人，你收到HR或公司系統的拒絕信，告知你該職缺的Hiring process已結束，你可以視情況詢問HR為何你沒有得到這個機會，若情況允許，HR或用人主管可能會提供一些寶貴的回饋，幫助你在面試過程中不斷精進自己。
有時候可能是你投遞的時間太晚，用人主管已經先談完其他優秀的求職者，因此請你展現自信並保持彈性，或許你在這家公司的其他職缺還有機會，HR或用人主管也會得知其他公司的相關職缺，這時候請你在這封信件提及，希望能和該公司、該團隊或這位HR保持聯繫，請他們不吝告知你任何相關資訊。你可以寫：
- Thank you for letting me know the hiring team’s decision. While I am disappointed with the result, I appreciate the opportunity to interview for the job. I truly enjoyed learning about (the company) and would love to be considered for other job openings. I hope our paths cross again in the future. Wish you and your team all the best moving forward.
這篇文章完整彙整了各種求職情境中會需要的信件例句，希望能在你的求職路上助你一臂之力！也歡迎分享給你身邊正在外商求職的朋友。更多關於面試準備等資訊，歡迎參考Ting’s 網站地圖查看所有文章與分類
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人資觀點｜外商求職各類信件模板 有 “ 5 則迴響 ”